[Terms and conditions of service]
Article 1 [Purpose]
The purpose of this Terms and Conditions is to prescribe basic matters and other matters concerning the use of the service between the user and the company who wish to use the mobile service (hereinafter referred to as the "Service") provided by FREEON Co., Ltd. (hereinafter referred to as the "Company").
Article 2 [Definition of Terms]
1. Mobile Services (hereinafter referred to as "Services")
Among the services provided by the company, it means a dedicated game or service (including software, etc.) provided for wireless mobile communication terminals, and the services provided are provided as membership services.
2. Terminal for wireless mobile communication (hereinafter referred to as "terminal")
It refers to equipment such as mobile phones that can download and use services provided by companies, smartphones with mobile OS, PDAs, and portable game consoles.
3. Users
It refers to a member as a user who downloads and uses the services provided by the company on the device.
4. Membership
It refers to an individual who has signed a use contract and registered user ID and password to receive services provided by the company.
5. User ID (hereinafter referred to as "account")
It refers to a combination of English letters and numbers selected by users and approved by the company for identification of users and use of services provided by the company.
6. Password (hereinafter referred to as 'password')
It refers to a combination of letters and numbers selected by users to clarify user identification and protect the rights and interests of users related to service use.
7. Except as otherwise provided for in this section, the definitions of terms used in these Terms and Conditions are in accordance with relevant statutes and other general commercial practices.
Article 3 [Posting and Changing Terms and Conditions]
1. These terms and conditions are notified online within the services provided by the company.
2. These terms and conditions may be revised to the extent that they do not violate the relevant laws and regulations if a reasonable reason arises. The changed terms and conditions will be notified using a pop-up or notice in the service seven days before the terms and conditions are applied. However, if the terms and conditions are revised with content that is unfavorable to users, they will be notified using a pop-up or notice in the service 30 days before the application date.
3. You have the right to disagree with the changed terms and conditions, and if you do not agree to the changed terms and conditions, you may not agree to the changed terms and conditions by suspending the service or deleting the software installed on the device.
4. If the user uses the company's services even after the application date of the changed terms and conditions, it shall be deemed to have agreed to the changed terms and conditions.
Article 4 [Conclusion and Application of Use Contract]
1. The service provided by the company is a membership service, and the usage contract is concluded in the following way.
1-1. Membership service
In order to use the services provided by the company, it is concluded by downloading and installing game software or software on the device and registering an account.
2. In principle, the company shall approve an application for use by a user who intends to use the membership service unless there is a special reason: Provided, That the company may not approve any of the following applications or terminate the use contract afterwards.
2-1 Exceptions where a user who has applied for the use of the service has previously lost his/her membership under these terms and conditions, but has obtained approval from the company to rejoin
2-2 In the case of using the name of another person
2-3 When false information is entered or the contents presented by the company are not entered
2-4 When a child under the age of 14 does not obtain the consent of a legal representative (parent, etc.)
2-5 When an application is made in violation of all other prescribed matters or impossible to approve due to reasons attributable to the user
3. The company may reserve consent if there is no room for service-related facilities or if there is a technical or business problem.
4. According to the policy set by the service provided, the company can provide differentiated services to users by subdividing the hours of use, number of uses, and service menus by classifying them into different categories. In this case, the company will notify you separately using its website.
Article 5 [Obligation of Company]
1. If the company deems that the opinions or complaints raised by users are justified, it will handle them according to the company's prescribed procedures. For opinions or complaints raised by users, use e-mail to deliver the process and results.
2. The company shall endeavor to protect users' personal information as prescribed by relevant laws and regulations. The protection of users' personal information shall be in accordance with the relevant laws and the company's personal information handling policy, and the personal information handling policy shall be disclosed and observed for the protection of personal information. However, the company's personal information handling policy does not apply on the site linked to the website.
3. The company separately posts available devices and minimum technical specifications required for use on its website so that users can use the service smoothly.
However, technical specifications change periodically and may not use the service or cause problems depending on the user's service use environment.
Article 6 [Duties of Users]
1. The user is responsible for the management of the device and should not be allowed to use it by a third party.
2. A user shall not act on any of the following matters.
2-1. Registration of false information when applying for or changing service use
2-2. Stealing other people's information
2-3. Changes to information posted by the company
2-4. The act of collecting personal information and accounts of other users without permission
2-5. Use of services to transmit commercial information for commercial purposes without prior consent from the company
2-6. Reproducing, disassembling, or imitating or otherwise modifying the services provided by the Company through reverse engineering, decompile, disassemble, and any other processing activities
2-7. Activities that interfere with normal services by causing load on the company's server in a way that is different from normal usage, such as using an automatic access program, etc
2-8. Granting access to a third party other than the user himself/herself
2-9. Activities that infringe on the intellectual property rights of the company and third parties
2-10. Disgrace the reputation of the company and third parties or interfere with their work
2-11. Disclosure or posting of obscene or violent messages, videos, voices, and other information contrary to the beauty and customs within the services provided by the Company
2-12. Use of the company's services for profit without the company's consent
2-13. The act of selling items or accounts in the game for a fee
2-14. Other acts that violate or are unjustified in accordance with relevant laws and regulations
3. Users should promptly inform the company of problems such as bugs or system errors found while using the services provided by the company, and should not spread or abuse them to other users.
4. The user shall comply with the precautions and matters notified by the company regarding the services provided by the company, such as the relevant laws and regulations, the provisions of these terms and conditions, and shall not engage in any other acts that interfere with the business of the company.
Article 7 [User's Personal Information]
1. The company collects terminal information to identify users when using the service.
2. The user's status information, nicknames, photos, etc. are information that users register to explain themselves in the process of communicating with other users and may be disclosed by other users and other services of the company.
3. You cannot change the account registered with the company to use the membership service.
4. The company may request the user to change the password in order to secure the user's information for urgent security reasons. In this case, the user must change the password of the account held by the user during the first access after the date requested by the company.
5. The user is responsible for the management of the account and password. Users are responsible for damage to service use or illegal use by third parties caused by neglecting this. The company is not liable for any reason attributable to the company.
6. If the account is used illegally or for any other security breach, the user must notify the company immediately upon discovery.
7. Other matters related to the handling of personal information are subject to the company's privacy policy and related laws and regulations.
Article 8 [Cancellation of Contract]
1. Users can terminate the use contract at any time, and when they want to terminate the use contract, they can delete the company's software installed on the user's terminal or use a separate method provided for each software.
2. If the user deletes or initializes the software installed on the device to terminate the use contract, all data stored while using the company's service will be deleted and not recovered.
Article 9 [Usage Fee and Information]
1. The services provided by the company are provided in the following ways.
1-1. Paid download using wireless Internet of mobile telecommunication companies
1-2. Paid and free download using open markets (Google Play Store Market, Apple App Store, Samsung Store, One Store, etc.)
1-3. Additional paid content within the service
1-4. Paid or free service provided by other means
2. If a user purchases or uses the service provided by the company through the mobile carrier's wireless Internet network, a predetermined data call fee determined by the mobile carrier will be charged.
3. According to the method and policy determined by the mobile carrier, the usage fee for the paid service provided using the wireless Internet network is charged to the user as an information usage fee item along with the mobile phone fee, and the user must pay the usage fee to the mobile carrier.
4. If it is not a service method through the wireless Internet network of a mobile carrier, you must pay the usage fee according to the method determined by the service provider.
5. The company may set a limit on the purchase amount if necessary, and if the user is a minor, the consent of the legal representative may be required in accordance with the mobile carrier's policy.
6. The service provided by the 회사 company for a fee can only be used on the device that the user downloads and uses. If there is a reason such as device change or number change, the service cannot be used.
7. Ownership and other rights to services and paid content provided by the Company are with the Company, and users have the right to use it within the scope set by the Company. Users may not claim ownership and other rights to services and paid content.
8. The additional paid content purchased by users basically has a validity period (hereinafter referred to as the "valid period"). The validity period is the time when the user purchases the paid content or the date when it is provided
1 year (365 days) from that date. However, paid content with a separate expiration date is subject to the expiration date specified at the time of purchase.
9. The use of paid content guarantees the user's right to use on the premise that the user maintains the service normally, and if the user commits an act of prohibition under the terms of use and the account is restricted by the action, the use of paid content will also be stopped, and the company will not be responsible for returning the purchase price to the user.
10. In the case of content provided free of charge by the company to the user, the expiration date is not guaranteed.
11. If the existing paid content is deleted because it is deemed necessary for planning or operation during the validity period of the paid content, the company will notify the user through the website notice seven days before, and only users who purchase the remaining expiration date will be compensated with equivalent new content, and the period of use will follow the remaining expiration period of the existing content.
12. If you delete the software installed on your device, the game data you used until just before you delete the software will be deleted. In this case, the deleted game data cannot be saved again.
13. Unless otherwise specified by relevant laws and regulations, the Company shall, in principle, serve as a downloadable version in the open market (such as Google Play Store, Android Market, Apple App Store, Samsung App Store, One Store, etc.).
Article 10 [Restrictions on the Use of Services]
1. Consultation and inquiries related to the use of the service are received and processed on the website and customer center.
2. If the user violates the terms of use or interferes with the normal operation of the service provided by the company when using the service, the company may limit the use of the service in stages due to warnings, temporary restrictions, and permanent restrictions.
3. If a user commits any of the following acts, it is considered a serious violation of the terms and conditions, and the contract may be terminated by a prescribed procedure after prior notice.
3-1. In case of exploiting a bug in violation of Article 7, Paragraph 3 of the Terms and Conditions
4. In the event of restricting the use of the service to users, the company notifies users before or after that it is preparing separate clarification procedures and relief procedures.
5. If you are caught using the service by accessing the service provided by the company in a way that is not normal use, or using another person's terminal or account without permission, you may be subject to legal sanctions.
6. If you use or steal someone else's credit card, phone number (wired and wireless), or bank account without permission to pay service usage fees, the company may impose restrictions on the user's account use.
7. Damage to the use of services due to the leakage of accounts and passwords due to the user's negligence in management, loss of terminals, etc., or fraud by a third party
In case of violation of the mandatory provisions by use, etc., the use of the account may be restricted.
8. In the case of minors, upon request from their legal representatives, the company may impose restrictions on the use of the service.
9. If the user's contract is terminated due to a violation of these terms, the user must delete the software downloaded on the device and cannot receive a refund of the software purchase price, data call fee, and paid content usage fee.
10. If you violate other relevant laws and regulations, you may be restricted from using the service.
Article 11 [Addition and Use Time of Service Contents]
1. In principle, the service shall be open 24 hours a day, 24 hours a day, 24 hours a day, unless there is any special obstacle to the business or technology of the company: Provided, That this shall not apply where restrictions on use are required in accordance with relevant laws and regulations such as the Juvenile Protection Act.
2. The company can change all or part of the service from time to time through online updates if it needs to be modified, such as adding new services or various bug patches.
3. The company notifies users in advance of matters related to the system and various inspections, changes in terms and conditions, updates, etc. However, matters that need to be revised urgently may not be notified in advance, and in this case, it will be notified afterward.
4. The company may temporarily suspend services for maintenance, replacement and failure of information and communication facilities such as computers, communication breakdowns, regular inspections, or operational needs, and announce service interruptions due to scheduled work on its website in advance.
5. If the company needs to inspect, expand or replace the system due to unavoidable reasons such as system failure, the company may temporarily suspend the service without notice or designate the available time separately by setting the scope of use. However, if the company wants to stop the service provided for reasons deemed appropriate, such as replacement with a new service, it may completely stop all services after prior notice.
6. In the event of a service interruption due to reasons beyond the Company's control (e.g., congestion in service use or a failure in service facilities, intentional and negligent disk failure or system down by the system administrator), and in the event of a system interruption due to intentional and negligence by others (such as a key telecommunications company), the Company may not notify the user of the relevant reasons and period.
Article 12 [End of Service]
The company may terminate the service if it is difficult to provide the service normally due to deteriorating profitability and other circumstances of the company, and when the service is terminated, the details and methods are notified in advance on the website.
Article 13 [Right to Use Software]
1. Users can download and install software on their devices to use the services provided by the company.
2. The software downloaded on the user's device may only be used in Korea and may not be used for any purpose other than the purpose of using the services provided by the company.
3. Users may not modify or modulate the software distributed by the company in a physical or electronic way, or electronically transmit the software over the network.
4. If the user terminates the use contract, the right to use the software will be terminated. At this time, the user must destroy all software and copies installed on the device.
Article 14 [Publishing advertisements and transactions with advertisers]
1. Some of the services that the company provides to users come from profits from advertising. Users who wish to use the service are considered to agree to the advertising that is exposed when using the service.
2. The advertiser's website, which is available by clicking on an advertisement exposed within the service, is irrelevant to the company's service. When users participate in promotional activities through the advertiser's website, they should review the policies provided by the advertiser's website. The company is not liable for losses or damages caused by using services provided by other business operators other than those provided by the company.
Article 15 [Withdrawal and Refund of Subscription]
1. The service provided by the company is divided into content that can be withdrawn (purchase cancellation) and content that is restricted, and users who purchase content that can be withdrawn can withdraw their subscription within seven days from the date of purchase.
2. Some contents with similar characteristics, such as contents provided free of charge by users from third parties, contents provided free of charge by the company, or contents already used or considered to have been used at the time of request for withdrawal of subscription, may be restricted from withdrawing subscription under Article 17 (2) 2 through 3 of the Consumer Protection Act in Electronic Commerce, etc. and Article 27 (1) of the Content Industry Promotion Act. In this case, the company shall take measures as prescribed by the relevant Act, such as notifying users before purchasing or using the relevant contents.
3. If the content purchased by the user is significantly difficult or impossible to achieve the original purpose of use due to a significant error or defect in function, the subscription withdrawal can be requested to the company's customer center even if the subscription withdrawal is restricted.
4. When requesting the company to withdraw the subscription pursuant to the preceding paragraph, the user shall provide objective data to prove errors or defects in the function of the relevant content.
5. If the service is suspended due to the company's circumstances, content that has not expired (365 days) shall be returned except for the usage fee (1 day usage fee (= purchase fee/365 days × number of actual use days) from the purchase fee.
6. If the user receives all the information necessary for withdrawal or refund of the subscription, the company shall refund it within three business days from the date of receipt in the same way as the payment, and if the refund is not possible in the same way, it shall be notified in advance. However, if the payment method requires confirmation of payment, it should be refunded within 10 business days from the date of confirmation of payment.
7. If you purchase using a mobile carrier or open market (Google Play Store, Android Market, Apple App Store, Samsung App Store, One Store, etc.), you can withdraw your subscription and get a refund according to the terms and conditions of the mobile carrier or open market (Google Play Store Market, Apple App Store, Samsung Store, One Store, etc.).
Article 16 [Overcharge]
1. In the event of an overcharge, the company will refund the full amount of the overcharge in the same way as paying the usage fee. However, if a refund is not possible in the same way, we will notify you in advance.
2. In the event of an overcharge due to the company's responsible reasons, we will refund the full amount of the overcharge regardless of contract costs, fees, etc. However, in the event of an overcharge due to the user's responsible reasons, the user shall bear the cost of the overcharge refund to the reasonable extent.
3. If the user does not refund the overcharged fee, the company is responsible for proving that the user fee has been duly charged.
4. The company handles the refund process for overcharging in accordance with the content user protection guidelines.
Article 17 [Compensation for damages]
1. Free services among the services provided by the company are excluded from compensation for damages: However, this is not the case if damage has occurred to the user due to the intention or gross negligence of the company.
2. If the user damages the company in violation of the obligations of these Terms and Conditions, or if the user damages the company in using the service, the user shall compensate the company for such damages.
Article 18 [Exemption]
1. The Company shall not be liable if it is unable to provide services due to exhibitions, accidents, natural disasters, national emergencies, disruptions to mobile carriers, or equivalent force majeure reasons.
2. The company shall not be liable for any disruption in the use of the service due to reasons attributable to the user.
3. The Company shall not be liable for any damages caused by unavoidable reasons such as repair, replacement, regular inspection, construction, etc. of service facilities announced in advance.
4. The service provided by the company is based on what is used in Korea. If you use the service by roaming overseas
The does not have all or all features of the service available. In this case, the company will not bear the responsibility.
5. The Company shall not be liable for service failure or loss of content data due to device change, number change, overseas roaming, etc.
Article 19 [Judicial and Compliant Act]
1. In the event of a dispute due to a problem in the terms of this service, it shall be resolved smoothly by consultation between the parties, but if a lawsuit is filed due to failure to reach an agreement, the competent court under relevant laws such as the Civil Procedure Act shall be the relevant competent court.
2. South Korean law applies to lawsuits filed between the company and the user.
2025. 04. 30
Supplementary Provisions (April 40, 2025)
Article 1
In principle, the company shall not be liable for matters not specified in the terms and conditions of use.
These Terms and Conditions were enacted on December 6, 2012, updated and applied on April 30, 2025.